Refund Policy

Returns

If the product doesn't deliver, does not perform or doesnt work, you can request a refund. If 14 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund or exchange due to defect, you will need to send a screenshot and description of your issue to our email.  

To complete your return, we require a receipt or proof of purchase, and you must contact us via the email address where the order was delivered to. 

note aggressive mode are on clients on risk and not applicable for refund

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request. 

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund within a couple of days, please double-check your bank account statement again or email us. 

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@PatBuy.com to describe the issue you are facing.